Customer Success: Designed Packaging for Audio Equipment
SSI Custom Designed Protective Packaging
Industry
Audio Products
Customer Challenge
Large International high-end audio component manufacturer wanted to update their system-wide protective packaging after their existing solution was arriving to customers with concealed damage inside. The issues:
External packaging wasn’t sufficient to protect internal components
Existing supplier lacked responsiveness to issues, leading to delayed shipments
Existing supplier never fully tested packaging for transit and distribution; resulting in unseen damage
SSI Solutions for Success
SSI Designed Packaging Team worked with the customer to assess needs, review, and recommend new processes, and work with package engineers to define the perfect solution:
SSI developed and completed a comprehensive distribution testing protocol and implemented the ISTA 3A testing process, assessing drop-testing, vibration, and compression analysis
SSI Solution Recommendations:
Customized Designed Packaging modification
Testing Process/Protocols
Customer Results
Through SSI’s partnership, assessment and industry expertise, the customer was able to recapture their ROI in the following ways:
Comprehensive testing processes and procedures
Worked with packaging engineers on a minor customized modification, saving money, time, and operations from investing in a whole new packaging program
Product improvement, minimized returns/damage and overall cost improvement
Can SSI help your organization deliver a better way?
If you are looking to protect your brand experience, reduce costs, and increase productivity in your packaging operations, click below. We will be in touch!
