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When your product arrives at your customer with shipping damage, everyone loses. Loss to suppliers, manufacturers, customers, and the environment (owners, salespeople, quality or CI personnel). Fortunately, SSI is your strategic packaging partner and we design and test packaging to ensure it survives your supply chain in outstanding condition.
There may be hidden costs to your damage. Besides the loss of the product itself, the cost of your solution, which can be hard to measure, includes returns, replacement product, parts, shipping (both ways), labor, field service, customer service time responding to customers and even the sales team's time. Often the worst problems are due to loss of time: customers get product delayed for days causing them pains with missed deadlines, interruptions to project progress and potential financial penalty due to schedule interruptions. Inconveniences caused by shipping damage have huge consequences such as delaying your customer projects.
Understanding your delivery supply chain is key for knowing how to protect your products and ensure they arrive in good condition. Shock, vibration, and compression hazards can produce damages that destroy profitability and create customer dissatisfaction.
Packaging testing offers opportunities to ensure your shipments are ready for the supply chain. Save time and have confidence that your products arrived safe. SSI has great resources for this expertise. Another benefit of this expertise is solving challenging situations and developing custom designed packaging for your specific situation.
If you have no damages whatsoever, it may be a signal that you have over-engineered your packaging. Cost savings might be available by optimizing your packaging.
If you are looking to protect your brand experience, reduce costs, and increase productivity in your packaging operations, click below. We will be in touch!